Frequently Asked Questions

What is Ecert Basic?

Ecert Basic is the off-the-shelf application of “The Intact Platform” (formerly known as ECERT), the leading ERP solution for audits, certifications, and standards.

Who can use Ecert Basic?

The web-based tool Ecert Basic was specifically designed for the professional audit and certification management of small and local certification bodies.

What are the key functionalities of Ecert Basic?

Ecert Basic is a ready-to-use software that serves as a data base and as an inspection/ certification management tool at the same time. Furthermore, the tool allows you to effectively analyse your data and share it with your business partners, such as farmers or grower groups.

Which quality standards and processes can be "mapped"?

Ecert Basic is very flexible: nearly any standard can be defined and introduced through the system. For each standard, individual checklists can be used. For this purpose, you can either work with pre-set documents or customize the checklists according to your needs. All processes from application to planning, inspection assignment, audit execution, follow up on non-compliances, certification and invoicing are addressed.

What does it cost?

Ecert Basic saves expenses and improves economics. For the use of the system, the individual support, the hosting and data security and future updates we charge a fee for Software as a Service (SaaS). The fee depends on the number and type of users and starts at less than € 3000 per year.

Which language versions are available?

The system is currently available in English, Spanish, German, French, and Portuguese. Translation into any other language is possible if requested.

What do I need to use the online tool?

Ecert Basic is a cloud application and can be accessed via any web browser -no installation is needed. Besides the online access, a mobile app for smartphones or tablet devices allows on- and offline access for inspectors.

What support can I expect when working with Ecert Basic?

In order to successfully implement Ecert Basic with you, we will prepare and advise you comprehensively through live trainings via skype, team-viewer, or – if possible – in person. Furthermore, we will provide you with a demo version for testing, written manuals and video tutorials. Once you work with the system, there is of course a continuous support service and all clients can contact us at any time via skype, email or telephone.

Who can see my data?

Nobody else apart from yourself can see your data - only we as your partner can access it for support reasons. The data is hosted with Anexia, an ISO 9001 and ISO/IEC 27001 certified professional hosting company based in Klagenfurt, Austria. We fully comply with the latest EU data protection act (GDPR). According to the user rights and roles, you can define which users can see and/ or edit certain data.

Who offers the tool?

Ecert Basic is offered by Organic Services. The software behind Ecert Basic is licensed from Intact GmbH, Austria, the provider of the internationally leading ERP solution for audits, certifications, and standards “The Intact Platform” (formerly known as ECERT).

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